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Why am I not receiving push notifications?
Why am I not receiving push notifications?

Configure notifications from your phone settings

Laura avatar
Written by Laura
Updated over a week ago

It is possible that if you do not receive push notifications it is due to a configuration of your cell phone settings.

We explain how to configure notifications depending on your operating system.

For iOS

  • Go to Settings > Ellu Chat > Notifications > Allow.

If you want to ensure you receive important notifications even when your phone is on silent or Do Not Disturb, check out how to enable critical alerts.

For Android

  • Go to Settings > Notifications & Control Center > App notifications > Ellu > Allow notifications.

If after enabling notifications you still don't receive them feel free to contact us through the App chat or at ayuda@ellu.app.

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