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How can I reset my band?
How can I reset my band?

If your band doesn't connect or doesn't seem to work, try restoring it to its initial state

Laura avatar
Written by Laura
Updated over a week ago

If you are unable to link your Band to ēllu App, try retoring it with its initial settings, to do so:

  • Press and hold the left Band button for 10 seconds.

  • The Band will flash white.

Now turn on the bluetooth of your Band (by pressing either of the 2 buttons on the Band for a few seconds) so you can pair it again with your ēllu App.

  • The Band will vibrate once and its LED will start blinking blue.


How does ēllu Band link to the App?

Select the Band icon at the bottom of the App´s main screen:

  • Make sure the mobile phone's Bluetooth is connected.

  • Select Link.

    • If the mobile detects your Band, the message Add Band will appear. Click on that button and you device and the Band will be linked.

    • If the mobile does not detect your ēllu Band, the message No band will appear. If this happens, it is possibly because:

      • your Band does not have Bluetooth enabled. In this case, you must press and hold one of the ēllu Band's buttons until it vibrates and its LED starts blinking blue.

      • your mobile has not recognized it correctly, enter your phone's settings, deactivate bluetooth for a few seconds, delete the ēllu Band if it is associated and start the process again.

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