What is firmware and why is it important to update it?
Firmware is the software that controls the internal functioning of the Band. Keeping the firmware updated is essential to ensure your Band operates optimally and benefits from new features, performance improvements, and bug fixes that come with each new version.
How to update the Band's firmware when a new version is available?
On the main screen of the app, select the Band icon located on the right side of the horizontal menu at the bottom.
Tap Info.
In the menu, select the Update Band option.
Once the update is complete, select Continue to confirm.
Latest Firmware Version:
On iOS, the latest firmware build is V4.5.8.
On Android, the latest firmware build is V8.5.4.
We recommend always keeping your Band updated to ensure the best performance and the addition of new features.
If my Band is not working, can I restore it to its initial state?
Yes, if your Band is not working correctly, it may not be properly calibrated. To restore it to its default settings:
Press and hold both buttons on the Band for 10 seconds.
The Band will vibrate once, and a white light will turn on, indicating it has been restored to its original configuration.