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Set your SOS contact (Guardians) up in advance
Set your SOS contact (Guardians) up in advance

We encourage you to have Your Guardians set up in case of an emergency

Laura avatar
Written by Laura
Updated over a week ago

In order to send an SOS you need to send an SOS you need to have your Guardians configured. Send a contact invitation and have your contact accepted it. You can do it in 2 ways:

  • From the contact list, person icon 👤 (upper right corner), in the Contacts tab, selecting the person's name and sending the request from the profile.

  • From the contact list, person icon 👤 (upper right corner), in the second tab: SOS, choose Edit your SOS contacts, choose who you want to be part of your SOS circle and save the changes. Remember that these contacts will need to accept the guardian request to receive your SOS.

When you send an SOS from the ēllu App (Band tab > SOS) or from the Band you send an urgent message to all your SOS contacts (Guardians), including your location and a 30-second audio that is recorded at the moment you press the SOS. For more information you can consult our article SOS.

⚠️IMPORTANT⚠️

By accepting to be a Guardian, we will ask you to activate critical alerts so that you receive SOS messages even if your phone is on silent or Do Not Disturb mode.

Due to iOs restrictions, in order to send an SOS from the Band, ēllu must be open or in the background. The App must not be completely closed.

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