At ēllu, your privacy and security come first, which is why we want to give you an extra layer of control over who can message you or add you to groups, helping you avoid unwanted contact from strangers. Use parental control to lock these settings so that no one can change them without your consent.
When does ēllu ask me to configure it?
By default, and until you configure it, people who are not in your contacts can start a chat with you or add you to groups. The first time you open Chat, after registering and going through Maps, we show you a prompt so you can configure it. You can set it up right there or do it later using the path we explain below.
Where can I find it in the app?:
Side menu → tap your phone number, at the very top → Privacy → Contact Privacy Settings.
What is this option for?
It allows you to decide whether people who are not in your contacts can send you messages or add you to group chats.
How do the selection options work?
Who can start a chat with me? Choose between:
Everyone: people outside your contacts can send you messages or add you to groups.
My contacts people outside your contacts cannot message you or add you to groups.
Which groups can I be added to?
Allow users to add me to groups with unknown contacts: your contacts can add you to groups that include people not in your contacts.
Don't allow users to add me to groups with unknown contacts: your contacts cannot add you to groups with people who are not in your contacts.
⚠️ These settings only apply to new chats or groups created after you change them.
These settings only apply to new chats created after the configuration change.
What is the Parental Control option?
Parental control locks access to the settings with a PIN so that no one can change them without your permission. It is designed especially to protect minors and prevent them from changing these settings.
How to activate it:
Side menu → My account → Privacy → Parental Control.
→ Step 1: set a PIN code.
→ Step 2: confirm the PIN code.
→ Step 3: set a PIN recovery email.
→ Step 4: confirm the recovery email.